Is it easy to build a website?

Yes. Wix offers a few different ways to create your own website, so you can choose the creation process that works best for you. Pick from 900+ designer-made templates, or use our AI website builder to create a business-ready site in no time using a conversational interface. You can also start from scratch using Wix’s drag-and-drop website builder. Whichever way you choose, you can always continue customizing in the Editor for total website design freedom.

How much does it cost to build a website?

The cost of building a website varies depending on the features you need and whether you opt to build it yourself with a website builder or pay a developer to build it for you. On a website builder such as Wix, you can build as many websites as you want for free, however, you’ll have to upgrade to a Premium plan to connect a custom domain, accept payments and get advanced business features. The cost of building a website is significantly higher if you don’t opt for an all-inclusive platform like Wix.

What types of websites can you build on Wix?

With our website builder, you have the freedom to create any kind of website you need. You can build landing pages or business websites for any kind of industry with a whole host of different features to reach your goals. You can sell products and subscriptions with an online store, sell services and take bookings, share your thoughts on a blog, showcase your work with a beautiful portfolio, take reservations and online orders for your restaurant and much more. Our solutions are built not only for a variety of industries but also for businesses of all sizes, from a personal brand to an enterprise corporation.

Can I create a website without knowing how to code?

Absolutely. Wix is an intuitive HTML website builder that makes it possible to create a high-quality website without knowing how to code. In the Wix Editor, you can drag and drop any feature you want and customize it to match the look and feel of your site. Of course, you have the option to add advanced functionality with code as well.

Does my free website come with hosting?

When you create a website with Wix, you not only get reliable, scalable multi-cloud web hosting that ensures 99.98% uptime, but also automatic disaster recovery and worldwide CDN coverage. Your site also comes with 2 layers of DDoS protection against potential vulnerabilities. Plus, with 24/7 security monitoring and HTTPS and SSL protection, your website is always safe and secure—giving you peace of mind.

A new way to support your success, together

We’ve evolved our Success model so you’re supported by a dedicated team of experts — giving you broader knowledge, quicker responses, and consistent guidance.

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Want Even More Support?

Our Top Tier Wix users receive a full team of specialists, proactive health monitoring, quarterly business reviews, and priority response times designed for businesses with complex needs and strategic growth plans.

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Your Success Support Options

Wix Customer Success Home

24/7 access to guides, videos, and step-by-step tutorials. Search for answers instantly.

Priority Escalations with Customer Care

Submit questions anytime. Our customer care responds within 24 business hours for technical issues and account questions. Your account is flagged as HIGH priority.

Monthly Product Office Hours

Live session with our product team on the first Tuesday of each month. Share high-priority feedback, influence roadmap priorities, hear what's coming next.

Customer Community

Connect with other users, share best practices, and get peer support. Active discussions and expert tips daily.

Strategic Sessions

Book a 30-minute consultation for complex implementations, strategic planning, or process optimization. Available on request.

Marketing Support

Get hands-on help with strategic campaigns and product launches. Our marketing team partners with you on campaign strategy, launch planning, and best practices.

You'll hear from us when:

We have updates related to your account health

This will be when we notice account health issues (usage drops, login problems, errors)

Updates On New Features

New features launch that are relevant to how you use the product

Product Changes

We're planning product changes that might impact your workflows

Product Feedback

You submit feedback or feature requests (we'll follow up with updates).

While you won't have regular check-ins scheduled, they're your
escalation point for:

Like persistent bugs, performance problems, or integration challenges that require
cross-functional collaboration to resolve.
Like launching new sales channels, setting up paid advertising campaigns, scaling to new
markets, or significantly changing how your team uses the platform.
When you've hit a blocker, need executive attention, or require faster
resolution than normal support timelines allow.

Thriving with Wix

A new way to support your success, together

We’ve evolved our Success model so you’re supported by a dedicated team of experts — giving you broader knowledge, quicker responses, and consistent guidance.

Want Even More Support?

You'll hear from us when:

We have updates related to your account health

Updates On New Features

Product Changes

Product Feedback

While you won't have regular check-ins scheduled, they're your escalation point for:

Like persistent bugs, performance problems, or integration challenges that require cross-functional collaboration to resolve.

Like launching new sales channels, setting up paid advertising campaigns, scaling to new markets, or significantly changing how your team uses the platform.

When you've hit a blocker, need executive attention, or require faster resolution than normal support timelines allow.

Thriving with Wix

While you won't have regular check-ins scheduled, they're your
escalation point for:

Like persistent bugs, performance problems, or integration challenges that require
cross-functional collaboration to resolve.

Like launching new sales channels, setting up paid advertising campaigns, scaling to new
markets, or significantly changing how your team uses the platform.

When you've hit a blocker, need executive attention, or require faster
resolution than normal support timelines allow.